Amazon Site Outage Disrupts Shoppers Worldwide

Amazon’s e-commerce platform went offline early Saturday, September 13, 2025, as hundreds of reports flooded outage trackers, with users unable to log in or place orders from roughly 5:10 AM IST (6:40 PM UTC).

Amazon.com’s website and related services faced significant disruptions today, prompting widespread user complaints and highlighting the retailer’s central role in global online commerce.

Early on September 13, users across North America, Europe and Asia began encountering error messages, failed page loads and sign-in issues. Outage monitoring site IsTheServiceDown reported that 48 percent of complaints concerned total site unavailability, 35 percent cited general errors, and 17 percent were login failures. Major U.S. hubs including Dallas, Phoenix and Levittown submitted the highest volume of outage alerts.

Amazon has not yet publicly detailed the cause, but service-status checks suggest overloaded servers or network connectivity problems. The company’s absence of a formal statement intensified speculation on social media, where frustrated customers shared screenshots of blank product pages and stalled checkout processes.

The disruption coincided with peak ordering hours in Europe and midnight shopping in North America, amplifying its economic impact. Industry analysts note that even brief interruptions on Amazon’s platform can ripple through logistics partners, third-party sellers and consumer trust, underscoring the fragility of just-in-time e-commerce infrastructure.

As of early afternoon UTC, Amazon engineers were reportedly working to restore normal operations, with many services showing gradual improvement. Shoppers are advised to monitor official Amazon channels for updates and consider alternative retailers if delays persist.